Privacy Policy

Privacy Policy

Last Updated: 06.06.26

At Watson Counselling Services, I am committed to protecting your privacy and handling your personal information in a safe, transparent, and lawful manner.

This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit my website or contact me regarding counselling services.

Who I Am

Watson Counselling Services provides counselling services to individuals and couples across the UK, both online and in person.

Contact Details:

Email: watsoncounsellingservices@gmail.com

Website: www.watsoncounsellingservices.co.uk

What Information I Collect

I may collect and process the following information:

• Your name
• Email address
• Telephone number
• Information you provide through contact forms
• Information you choose to share when making an enquiry
• Website usage data collected through cookies and analytics tools
• How Your Information Is Used
• Your information may be used to:
• Respond to enquiries
• Arrange consultations and counselling sessions
• Provide counselling services
• Maintain records where appropriate
• Improve the functionality and performance of the website
• Comply with legal and professional obligations

Lawful Basis for Processing

Under UK GDPR, I process personal data on the following lawful bases:

• Consent
• Contract
• Legitimate interests
• Legal obligations

Confidentiality

Confidentiality is a fundamental part of counselling practice. Information shared during counselling sessions will be treated confidentially except where:

• There is a serious risk of harm to yourself or others
• There are safeguarding concerns involving a child or vulnerable adult
• Disclosure is required by law or court order
• Professional supervision requires discussion of client work (without identifying details wherever possible)

Any disclosure would be made in accordance with ethical, legal, and professional responsibilities.

How Your Information Is Stored

Personal information is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, misuse, or disclosure.

Information is retained only for as long as necessary to fulfil its purpose and comply with legal, ethical, and professional requirements.

Cookies

This website may use cookies to improve your browsing experience and understand how visitors use the website.

You can control or disable cookies through your browser settings.

Third-Party Services

This website may use trusted third-party providers, such as:

• Website hosting services
• Email providers
• Video conferencing platforms for online counselling
• Website analytics services

These providers are responsible for handling data in accordance with their own privacy policies and applicable data protection laws.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Restrict processing in certain circumstances
• Object to processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact me using the details above.

Complaints

If you have concerns about how your personal information is handled, please contact me in the first instance.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page and become effective immediately upon publication.